In December 2015 the CommBank released their regular Accounting market pulse. As one managing partner commented: Accountants need to think differently going forward if they are to maintain revenue and margin. The trend to outsource and/offshore compliance based or shared services to lower cost providers continues. In terms of outsourcing, 100% of large firms will increase their outsourcing over the …
The Philippines pulls rank in the customer service industry
The Philippines is now being claimed as a “go-to” destination for outsourcing activities. When you consider the high cost of compliance in Australia, there was very little or no difference in quality and a significant saving in costs… Not all accountants, however, are sold on the idea of outsourcing. BPO isn’t right for every situation, but expert groups argue it …
Cloud-based accounting and productivity tools for practitioners and taxpayers
Modern cloud based accounting software and productivity tools are having far reaching and prompt impact on the way Australian businesses process their business transactions. In this article, Sophie Hossack highlights changes from the last 15 years (pre GST) through to cloud accounting software available today, together with the massive impact this is having on not only the way accountants and …
Accounting’s brave new digital world
Accountancy’s digital revolution means that your firm’s toughest competition might be a switched-on firm on the other side of the continent.. In this article Brad Howarth revisits the “Firm of the Future” 2007 CPA report and visits on what has changed since then. The impact of the cloud is the big game-changer going on right now, and its transformative powers …
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