May 2017

Australia’s new data breach notification laws. Are your suppliers ready?

By: Odyssey Legislation
Tags: cloud, Data breach, Data security, Disclosure, due diligence

With an increase in data now on the cloud, and a number of third party services providers assisting Australian accountants, it’s a good time to look at the ever changing laws on data breaches. More recently, there was the “Can you hear me” scam reaching Australia. The scammer only needs to record you saying “yes” over the phone. The intention …


Mar 2016

Accountants more comfortable with offshoring to experienced providers

By: Odyssey Odyssey in the Press
Tags: Disclosure, offshore, Quality

Offshoring SMSF administration and compliance work is becoming more common among accountants as the services receive more take-up and the quality of work improves. Krystine Lumanta from SelfManagedSuper writes about the general acceptance of outsourcing in the accounting industry after speaking with Odyssey Resources CEO David Carter. Many small and medium enterprises are already using offshore resources ranging from Virtual assistants …


Feb 2016

The Philippines pulls rank in the customer service industry

By: Odyssey In the Press
Tags: APESB GN 30 Outsourced Services, Code of Professional conduct, Disclosure, offshore, Privacy Act, TPB

The Philippines is now being claimed as a “go-to” destination for outsourcing activities. When you consider the high cost of compliance in Australia, there was very little or no difference in quality and a significant saving in costs… Not all accountants, however, are sold on the idea of outsourcing. BPO isn’t right for every situation, but expert groups argue it …