When outsourcing accounting work to overseas has become a trend to many Australian accounting firms, measuring your outsourcing partner’s performance is important for your firm growth and to optimize the outsourcing benefits. In a previous article, we talked about the Guidelines to choose the right outsourcing partner. Metrics are useful for decision-making. Let’s design the metrics (Key Performance Indicators) to …
An Australian Accounting perspective on Outsourcing
As outsourcing gains momentum in Australian accounting firms, there still continues to be a dearth of independent research on the use and success of outsourcing. Of particular concern is the scarcity of research into human resource issues through outsourcing. This is compounded by the complexity of the different models of outsourcing domestically and offshore, along with different ownership models adopted …
Joining the Dots… Decision making for a new era
Now that accountants have been advised of the need to rely less on compliance revenue, there is a lot of talk around pushing into new areas to support their clients, with business consulting being one of the newly touted revenue streams. At the same time, it’s worth looking at Management accounting, the oft overlooked relative. The AICPA and CIMA have been …