In a recent Harvard Business Review report the number of people who say they can’t concentrate at their desk has increased by 16% since 2008, and the number of those who don’t have access to quiet places to do focused work is up by 13%. Office space design today seems to come with noises and other distractions that break concentration or inhibit …
Rolling the dice with offshore labour. What if they don’t work out after 2 years
We were recently contacted by an Australian accounting firm that had gone down the low cost approach of hiring an offshore employee, then letting her go after 2 years training. At the time she was considering Odyssey versus a number of other providers, the big issue in her mind was to save costs, and hire one person that could do …
Remote workers: Pulling the plug and impacts on profitability
We’ve previously touched on risks that offshore labour services providers like to gloss over when selling their “cheap and cheerful” full time labour resources. These risks include pushing the foreign exchange risk back onto the Australian accountant, wherein paying for the actual salary of a full time worker in foreign currency leaves the Australian accounting firm exposed to detrimental movements …
Let’s look inside the current Australian accounting compliance Bots and the hidden offshore processing behind the scenes!
With the rise of automation and AI in the Accounting industry, many accounting firms invest in cloud software packages. Cloud bookkeeping is becoming a standard for many businesses enabling them access to accounting information and management reports in real time. Indeed, AI / automation are the keys providing the processing speed that is required for the “real time” promise. But …
Those that can, Outsource. Those that can’t, Offshore.
This week we thought we’d clarify more about the differences between Outsource Service providers and their poor cousin, the Offshore service providers. Those who understand Compliance work, create Outsourcing companies Those that can’t, create offshore companies The Outsource services providers, such as Odyssey, are usually owned and operated by Australian accountants. The better firms are operated by Australian accountants who …
Australian Accounting Outsourcing Best Practice: why Outsourcing is the game changer.
We’ve found some accounting firms headed over to the Philippines in search of additional resources, and thought it might be time to mention a few interesting facts. The offshore labour force is really an extension of your own office, but with labour issues occurring remotely. Most older style accountants still struggle with the new business model: don’t own your clients, …
Offshore workers not equal: the importance of a good due diligence.
More recently we’ve been blogging about the desire of offshore labour providers (offshoring) to have above market remuneration and conditions, which allows them to pass on the (hidden) cost of these conditions to the client, usually the Australian accounting firm. We were recently exchanging communication with an offshore services provider in the Philippines recently related to our blog on Offshore labour …
Do Offshore BPO workers have the last laugh?
We were reading some reviews the other day of some of the Offshore workers comments on various review sites. Sites such as glassdoor.com, indeed.com or jobstreet.com can give some excellent reviews not only of the working conditions in the company, but also whether employees think they are getting a fair deal. The “fair deal” includes not only remuneration, but the …
Offshore labour firms are not your friends
As the Philippines market matures, we’re seeing that the offshore labour model continues to challenge Australian accountants in terms of actual productivity benefits. The dominant offshore model is still the offshore outsourcing model, where the risk and responsibility is fully transferred to an overseas provider. But at the moment, we’re seeing massive competition amongst the offshore labour providers, and the …
Offshore labour hire does it tough
It’s fast becoming more competitive in the Philippines, and we’ve heard that as the market matures there are more risks that staff are jumping from one provider to another. Perhaps a sign that the market is starting to see unsustainable growth is a recent comment from an Australian accountant who mentioned it now takes 3 months for a “Labour hire” …
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