22

Dec 2016

Will Australia’s minimum wage force more work offshore?

By: Odyssey General
Tags: Australian bookkeeping, Australian compliance, Automation, offshore, Wages

Quick Question: In what country is it permissible under law to pay a minimum wage of US$2.13 per hour plus tips, or US$4.25 an hour for the first 90 calendar days of employment if under 20? Ok so yes, we agree the US$7.25 minimum wage in the US is probably a more reflective figure. But it’s still remarkably lower than the …

24

Nov 2016

Corrupt insiders at offshore call centres sell private data…

By: Odyssey In the Press
Tags: Call Centre, Data, offshore

Powering into the Australian news recently is the investigation by Fairfax media into the sale of private details of Australian customers. A Mumbai-based security firm is asking between $350 and $1000 in exchange for the private information. And there may be several private companies selling phone records, home addresses and other private details of Australian telecommunication company customers. What’s the risk? This …

17

Nov 2016

The bots take on the offshore army

By: Odyssey Automation
Tags: Bots, offshore, Outsourced labour

There has been a lot of online angst recently at the inability to purchase tickets to various events. Consumer Outrage! Reads one heading, and consumers requesting controls to prevent bots from purchasing tickets before people have the chance. So, it seems bots can move faster than humans in an online area. Bots aren’t anything new. We’ve all long been aware …

30

Mar 2016

Accountants more comfortable with offshoring to experienced providers

By: Odyssey Odyssey in the Press
Tags: Disclosure, offshore, Quality

Offshoring SMSF administration and compliance work is becoming more common among accountants as the services receive more take-up and the quality of work improves. Krystine Lumanta from SelfManagedSuper writes about the general acceptance of outsourcing in the accounting industry after speaking with Odyssey Resources CEO David Carter. Many small and medium enterprises are already using offshore resources ranging from Virtual assistants …

10

Mar 2016

Firm of the Future

By: Odyssey In the Press
Tags: cloud, Firm of the future, offshore

In 2007 CPA Australia released its Firm of the Future report. Many of the key drivers of change identified in 2007 came about including technology developments, business processes, knowledge management and the mobile workforce. Underlying enablers we now take for granted weren’t in existence at that time. Iphones, ipads, apple watches and swipe technology were still on the drawing board. …

18

Feb 2016

The Philippines pulls rank in the customer service industry

By: Odyssey In the Press
Tags: APESB GN 30 Outsourced Services, Code of Professional conduct, Disclosure, offshore, Privacy Act, TPB

The Philippines is now being claimed as a “go-to” destination for outsourcing activities. When you consider the high cost of compliance in Australia, there was very little or no difference in quality and a significant saving in costs… Not all accountants, however, are sold on the idea of outsourcing. BPO isn’t right for every situation, but expert groups argue it …

05

Nov 2015

Accounting’s brave new digital world

By: Odyssey In the Press
Tags: cloud, Firm of the future, Intuit, offshore, QBO, Xero

Accountancy’s digital revolution means that your firm’s toughest competition might be a switched-on firm on the other side of the continent.. In this article Brad Howarth revisits the “Firm of the Future” 2007 CPA report and visits on what has changed since then. The impact of the cloud is the big game-changer going on right now, and its transformative powers …

20

Jun 2012

Offshore administration gaining momentum

By: Odyssey Odyssey in the Press
Tags: cloud, compliance, labour shortage, offshore, online, tax returns

Darin Tyson-Chan interviewed David Carter, CEO of Odyssey Resources, for SMSF Magazine. The practice of using overseasbased organisations to perform the administrative and compliance functions of SMSFs is increasing, according to a senior executive of a firm operating in the space. “We’ve seen quite a proliferation of companies offering these services in the last six to 12 months, so people …